DocAccess

Turn Your PDFs Into Fully Accessible HTML Instantly

One line of code. Full accessibility. Powered by AI.

DocAccess by Streamline is a groundbreaking solution that transforms your PDFs into accessible, editable HTML documents automatically and instantly.

No plugins. No manual work. Just one line of code.

Key Features

AI-Generated Alt Text: Every image is described automatically for screen readers.
Live Document Preview: Choose between PDF and HTML transcript views.
Real-Time Editing: Fill out forms, sign, check boxes, right in the browser.
Ask Your PDF: Use AI to query content and get instant summaries.
Global Ready: Translate documents into over 150 languages instantly.
Built-In Accessibility Support: Free live help via AIRA visual interpreters.
Print or Download: Save as PDF or HTML, ready for sharing or storage.

Who’s It For?

Government agencies
Healthcare providers
Educational institutions
Legal firms
Any organization serving diverse audiences

If you care about compliance, usability, and inclusion, DocAccess is for you.

Pricing

Schedule a demo with The Accessibility Guy to lock in up to 30% off on a multi-year order!

Heard enough? Get started without a Demo

Select the green button below to Sign up for DocAccess Now
On the page that opens, select Test My Site
Create your account
- URL
- Organization
- Name
DocAccess will scan your site and display every PDF and the page count.
When ready, install the line of code and pick a plan! Directions are on the site.

Frequently Asked Questions

How are PDF pages converted into accessible documents?

We utilize optical character recognition (OCR), advanced image processing, and proprietary AI-trained models to create fully accessible transcripts of PDF files. Complex pages undergo additional human review by accessibility specialists at no extra cost to ensure complete accuracy.

What accessibility standards does DocAccess follow?

DocAccess fully adheres to WCAG 2.1 AA guidelines, ensuring compliance with Section 508 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and the latest DOJ document accessibility requirements. We also comply with state-specific regulations across all 50 states, including California’s AB 434 and Unruh Act, as well as Colorado’s HB 21-1110.

Expert Review

We regularly review high-complexity pages for accuracy. We partner with The Accessiblity Guy to ensure that the transcriptions are accurate, complete, compliant with the WCAG 2.1 AA guidelines, and reasonably capture any structural nuances of the original PDF.

Comprehensive Accessibility Testing

In addition to testing in-house, we work with an accessibility partner, LevelAccess to conduct extensive live user testing covering a wide range of disabilities and assistive technologies, ensuring thorough compliance.

Tailored Accessibility by Disability Type

Visual Disabilities: Our documents follow strict WCAG 2.1 AA standards, optimizing semantic structure for screen readers, alternative text for images, and concise summaries for complex information. We even try to go above and beyond, such as uncapitalizing headings in the HTML markup, since some screenreaders will read all caps headings one letter at a time. Tested extensively with JAWS, NVDA, VoiceOver (Apple), TalkBack (Android), Dragon, and Supernova.
Auditory Disabilities: Typically, no additional accommodations are necessary for standard documents. However, in an edge case where your document links to multimedia content without captions, we provide ASL interpreting through Aira.
Cognitive Disabilities: DocAccess simplifies complex documents through intuitive navigation and a user-friendly “Ask a Question” feature that accommodates spelling errors and multiple languages. All interface language maintains the 6th-grade readability standard, as required by law.
Motor Disabilities: DocAccess is fully operable via keyboard-only navigation and is tested with diverse assistive technologies like eye-tracking, voice recognition, adaptive keyboards, and switch devices.

How do included pages work?

Each subscription plan includes a total number of document pages to be served and transcribed. These pages aren’t consumed or replenished—they simply define the total number of PDF pages that can be actively served on a website at any given time. Transcription is always included. You have unlimited views for these pages. If the total number of pages across your hosted PDFs exceeds your page limit, you’ll get a friendly warning with a prompt to upgrade to a higher number of included pages.

Can I upgrade or downgrade my plan?

Yes. You can modify your subscription anytime. Upgrades and downgrades take effect immediately, and are billed at a prorated rate for the month.

What if I exceed my plan’s number of pages?

If you exceed the number of pages included in your plan, you may upgrade your plan to the next level to expand, or you may delete or disable certain documents until you come under your plan’s page limit. (The application will guide you.) Remember, if you disable DocAccess on certain documents, those documents’ won’t benefit from any indemnification against ADA-related claims or lawsuits.

What is included in the free trial? Is a credit card required?

A free trial is included with all plans—allowing you to try DocAccess for all of the documents on your site for 30 days. Free trials are fully-functional and allow you to see up to 100,000 document pages fully remediated to feel confident with the quality of the transcriptions. No credit card is required. Note that indemnification is not included in the free trial.

Is there a long-term contract?

No. Our standard plans renew monthly without long-term commitments or cancellation fees. However, discounts may be available for annual commitments in the future.

Can I exclude archived documents from DocAccess?

Yes. You can disable certain documents or URL paths (e.g., /archive/*) to remain excluded, and they will not count against your total number of pages. If you use Streamline for your website, any documents you set as archived are automatically excluded from DocAccess.

How does indemnification work?

DocAccess provides indemnification against ADA-related claims or lawsuits resulting from inaccessible documents served through our system, covering up to $50,000 in any state-imposed fines, emergency remediation, or associated legal costs. Please review our Terms of Service for full details.

How does live assistance work?

We offer complimentary live human assistance via Aira to help your users with disabilities overcome any document-related challenges when using DocAccess, capped at 30 minutes of free covered interpretation time per user to prevent abuse.

What does installing DocAccess entail? Will it work on my website?

Installing DocAccess is a simple process, similar to installing Google Analytics. It typically takes less than 5 minutes to install and activate. It consists of a small JavaScript snippet that you can add to the footer or header of your website. This will allow DocAccess to work automatically on all of your PDF links. Instructions are available in your DocAccess dashboard. If you are not able to install the script for some reason, DocAccess will also provide you with an accessible document list that you can link to.

How does DocAccess count the number of PDF pages on my site?

DocAccess counts the number of PDF pages on your website by crawling your site and counting the number of total number of PDF files. We use your sitemap.xml if one is available to ensure we are counting all of your publicly-accessible pages. After we have a complete listing of your PDF pages, we will analyze each file for the total number of pages, and provide you with a total page count.

What if I link out to PDFs on other websites? Will DocAccess still count and transcribe them?

Yes! One of the unique (and most requested) features of DocAccess is that it will count, track, and transcribe PDFs on other sites that you link directly to, ensuring an accessible experience even on documents that you need to reference but cannot control. Any document linked on your website will be automatically made accessible by default, unless you explicitly disable the document in the dashboard.

Example: if site1.org/important-documents has a link to to site2.org/external-document.pdf, that external-document.pdf will be listed in site1.org’s dashboard and will be automatically transcribed for anyone on site1.org who clicks on it.

What if I have really complicated PDFs with maps, diagrams, budgets, and/or handwriting?

Bring it on! DocAccess can intepret almost any type of content. There is no extra charge for complex PDFs. We welcome your most complicated, ugly, seemingly unfixable documents. We see each one as a challenge to make the internet a more accessible place.

Does DocAccess use existing alt text that I’ve already added to my PDFs?

I have multiple websites. Can I use DocAccess on all of them?

Yes. You can install DocAccess on as many websites as you want. Simply add more sites under the “Sites” tab in your DocAccess dashboard, and they will total up in your page count and can be managed from the same dashboard. You do not need to purchase a separate plan for each site.

What if I link to the same document from multiple places on my site(s)?

DocAccess will not charge you twice for the same PDF link. We track each document’s fingerprint (specifically, the MD5 hash of the document) to ensure that we only count each document once.

What if I update a file? How does DocAccess know to update the transcript?

If you delete a file and the link to the file from your website, you will effectively remove a user’s ability to access both the file and the DocAccess interface for that file. DocAccess will automatically remove the file from your dashboard at the next recrawl. (Every 1-2 weeks) You may also disable it or delete it from the documents dashboard if you want to ensure no access and/or increase the number of pages available to you in the meantime.

Will DocAccess work on my intranet or private website?

At this time, DocAccess can only activate on publicly-accessible document links. Otherwise, we are unable to retrieve the files for transcription. We are working on expanding our capabilities to include intranet and private websites, but this is not yet available.